Duplitron's service record is second to none! We are Panasonic's "Northeast Service Dealer of the year," and have been an unprecedented eleven consecutive years. At Duplitron, service has always come first! Whenever, you have a problem with any of our equipment, please call our service department we can very often solve the problem over the phone and if for some reason we cannot we will send one of our highly trained, dedicated technicians. We realize that our customers rely heavily on the office equipment that we supply, therefore, when our award winning technician arrives, he will be equipped with the experience to diagnose your equipment and should have all the parts and tools necessary to have you up and running very quickly.
We take our commitment to your satisfaction very seriously. Our service team regularly attends classes and seminars to keep them on the cutting-edge of technology and the newest developments in equipment as well trouble-shooting refresher courses on all of product lines. Duplitron's highly trained and certified network specialists ensure that your Digitally Connected equipment is fully functional from the moment of installation. As part of our commitment to make sure you are completely satisfied we also offer the following services to accompany your installation:
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